Last updated: 23 August 2026
At Appleyards Homewares, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how S&N Henderson Pty Ltd trading as Appleyards Homewares collects, uses, stores and discloses personal information when you visit our website, make a purchase, contact us, sign up for marketing communications or otherwise interact with our business.
Appleyards Homewares
Operated by S&N Henderson Pty Ltd
ABN 99 659 715 705
175 York Street
Albany WA 6330
Australia
Phone: 08 9842 3511
Email: info@appleyardshomewares.com.au
Depending on how you interact with us, we may collect information including:
We aim to collect only information that is reasonably necessary for operating our business and providing our products and services.
Online payments are processed using the payment facilities available through our website and third-party payment providers.
Payment options may include:
Appleyards Homewares does not directly store complete credit or debit card details entered through our online checkout.
Payment providers may collect and process your personal information in accordance with their own terms and privacy policies.
We may collect personal information when you:
Some information may also be collected automatically through cookies and similar technologies when you use our website.
We may use your personal information to:
We will not sell your personal information to third parties.
Our online store operates using the Lightspeed ecommerce platform.
Lightspeed may process certain personal information on our behalf in order to provide ecommerce, website, checkout, order-management and related services.
Information processed through Lightspeed is also subject to Lightspeed's applicable privacy and data-handling practices.
Where necessary to fulfil your order, we may provide relevant information such as your name, delivery address, telephone number and email address to delivery providers.
We currently use Australia Post for Australia-wide parcel delivery.
For local deliveries, information may be used by Appleyards Homewares or persons assisting us with the delivery of your order.
We only provide information reasonably required to arrange and complete your delivery.
We may disclose personal information to trusted third parties where reasonably necessary to operate our business.
These may include:
Third-party providers may have their own privacy policies governing how they handle personal information.
Some third-party service providers used to operate our website, process payments, provide technology services or distribute communications may process or store information outside Australia.
The countries in which information is processed may vary depending on the service provider and the systems they use.
Where applicable, we take reasonable steps in relation to the handling of personal information by service providers.
Customers may choose to subscribe to receive news, product updates, promotions and other marketing communications from Appleyards Homewares.
We will only send electronic marketing communications where we have the appropriate consent or are otherwise permitted to do so by law.
Every marketing email will provide an option to unsubscribe.
You can also ask us to stop sending marketing communications at any time by contacting:
info@appleyardshomewares.com.au
Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications relating to an order, payment, delivery, Click & Collect or customer service matter.
Our website may use cookies and similar technologies to help the website function, remember preferences, understand how visitors interact with our website and improve the online shopping experience.
Cookies are small pieces of information stored on your device by a website.
Depending on your browser and device settings, you may be able to block, restrict or delete cookies. Disabling certain cookies may affect the operation of some website features.
Third-party services integrated into our website may also use cookies or similar technologies in accordance with their own privacy policies.
We may use website analytics or reporting tools to better understand how visitors use our website.
Information collected through these tools may include:
We use this information to understand website performance and improve our online store and customer experience.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include secure systems, password protection, access controls and the use of reputable service providers.
However, no transmission of information over the internet or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to meet our legal, taxation, accounting and business obligations.
When information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it where appropriate.
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
Please contact:
Email: info@appleyardshomewares.com.au
Phone: 08 9842 3511
We may need to verify your identity before providing access to or changing personal information.
In some circumstances, there may be lawful reasons why we cannot provide access to particular information. If this occurs, we will explain the reason where appropriate.
If you have a question or concern about how we have handled your personal information, please contact us so that we can investigate the matter.
Appleyards Homewares
175 York Street
Albany WA 6330
Phone: 08 9842 3511
Email: info@appleyardshomewares.com.au
We will aim to respond to privacy enquiries and complaints within a reasonable period.
If applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Our website may contain links to third-party websites or services.
Appleyards Homewares is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal obligations.
The most current version will be published on our website together with the date it was last updated.
For questions about this Privacy Policy or how we handle personal information, please contact:
Appleyards Homewares
175 York Street
Albany WA 6330
Australia
Phone: 08 9842 3511
Email: info@appleyardshomewares.com.au
Appleyards Homewares is operated by S&N Henderson Pty Ltd
ABN 99 659 715 705