Last updated: 23 August 2026
Welcome to the Appleyards Homewares website.
This website is operated by S&N Henderson Pty Ltd trading as Appleyards Homewares.
By accessing or using our website, creating an account, placing an order or purchasing products from us, you agree to these Terms & Conditions together with our Privacy Policy, Returns & Refunds Policy and Shipping & Payment Information.
Please read these terms carefully before using our website or placing an order.
Appleyards Homewares
Operated by S&N Henderson Pty Ltd
ABN 99 659 715 705
175 York Street
Albany WA 6330
Australia
Phone: 08 9842 3511
Email: info@appleyardshomewares.com.au
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available to you under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, where those rights cannot lawfully be excluded, restricted or modified.
Products sold by Appleyards Homewares come with consumer guarantees under Australian Consumer Law.
Depending on the circumstances, if a product fails to meet an applicable consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy.
Further information is available in our Returns & Refunds Policy.
You may use our website for lawful personal shopping and information purposes.
You must not use our website:
We may restrict access to the website where reasonably necessary to protect our customers, systems or business.
We aim to ensure that product descriptions, photographs, specifications and other information displayed on our website are accurate and current.
However, colours and appearance may vary depending on lighting, photography, screen settings and individual devices.
Product dimensions, weights and measurements may be approximate unless otherwise stated.
Packaging, colours or minor product details may occasionally change due to updates made by manufacturers or suppliers.
Nothing in this section limits your rights where a product is significantly different from its description or otherwise fails to meet a consumer guarantee.
All products are subject to availability.
Our online inventory is connected to our retail operations, and occasionally an item may sell in store at or around the same time that an online order is placed.
If we are unable to supply a product you have ordered, we will contact you as soon as reasonably possible.
Where payment has already been taken for an item that we cannot supply, we will offer an appropriate alternative where you agree, or refund the amount paid for the unavailable item.
All prices displayed on our website are in Australian dollars (AUD) and include GST where applicable.
Shipping or other applicable charges will be displayed before you complete your purchase.
We aim to ensure that prices displayed on our website are accurate.
If we identify an apparent pricing, technical or data-entry error before an order has been accepted or fulfilled, we may pause processing and contact you to resolve the issue.
Nothing in these Terms & Conditions limits any rights you may have under Australian law regarding displayed or advertised prices.
When you place an order through our website, you are making an offer to purchase the products in your order.
You are responsible for ensuring that:
After placing an order, you may receive an automated confirmation acknowledging that we have received it.
An automated order confirmation does not necessarily mean that your order has been dispatched or is ready for collection.
We may need to verify stock availability, payment or order information before fulfilling an order.
We may decline or cancel an order before fulfilment where there is a legitimate reason to do so, including:
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled item or order.
Nothing in this section affects your rights under Australian Consumer Law.
We currently accept online payments through available payment methods including:
Available payment methods will be displayed at checkout.
Third-party payment services such as PayPal, Afterpay and Zip operate under their own terms, conditions, eligibility requirements and privacy policies.
We are not responsible for decisions made by a third-party payment provider regarding approval, credit limits or account eligibility.
Online payments are processed using the secure payment facilities available through our website and payment providers.
Appleyards Homewares does not directly store complete credit or debit card details entered through the website checkout.
We currently offer standard Australia-wide shipping at a flat rate of $16.95, subject to our Shipping & Payment Information.
Some oversized, heavy or bulky items may require additional freight arrangements or may be available for Click & Collect only.
Where an additional freight charge is required, we will contact you before dispatch and will not charge the additional amount without your agreement.
Please refer to our Shipping & Payment Information for full details regarding dispatch, tracking, Australia Post, oversized items and delivery.
Free local delivery is available on eligible orders of $100 or more within our designated local delivery area.
Our local delivery zone includes eligible addresses in and around Albany, Denmark WA and Mount Barker WA.
Eligibility is determined by the delivery address entered at checkout.
Local delivery dates and availability are subject to the options displayed at checkout.
We offer free Click & Collect from:
Appleyards Homewares
175 York Street
Albany WA 6330
Customers must wait until they receive a Ready for Collection notification before attending the store to collect an order.
Click & Collect orders are held for 7 days from the date of the Ready for Collection notification, unless another arrangement has been made with us.
Further information is available in our Shipping & Payment Information.
You are responsible for providing a complete and accurate delivery address.
If you discover an error in your delivery information, please contact us as soon as possible.
We cannot guarantee that delivery details can be changed after an order has been dispatched.
Reasonable additional costs resulting from incorrect or incomplete delivery information provided by the customer may be payable by the customer.
Delivery estimates are provided as a guide and are not guaranteed.
Delays may occur due to Australia Post network conditions, severe weather, public holidays, peak periods or other circumstances outside our reasonable control.
We will provide reasonable assistance where an order appears to have been delayed or lost.
Nothing in this section limits your rights where goods are not supplied within a time required by Australian Consumer Law.
Our Returns & Refunds Policy forms part of these Terms & Conditions.
Appleyards Homewares does not generally offer refunds, exchanges or store credits for change-of-mind purchases.
We do offer a limited size exchange for eligible clothing purchased as a gift, subject to the conditions and timeframe stated in our Returns & Refunds Policy.
Sale and clearance products are not eligible for change-of-mind returns or exchanges.
These conditions do not affect your rights under Australian Consumer Law where a product is faulty, unsafe, incorrectly described or otherwise fails to meet an applicable consumer guarantee.
From time to time, Appleyards Homewares may offer sales, promotional offers or discount codes.
Unless otherwise stated:
Any specific conditions displayed with a promotion form part of that promotion.
We may correct or withdraw a promotion where there has been an obvious error, technical issue or misuse, subject to applicable law.
Our website may allow customers to create an account.
If you create an account, you are responsible for keeping your login credentials confidential and for taking reasonable steps to prevent unauthorised access.
Please contact us if you believe your account has been accessed without permission.
You are responsible for ensuring that information associated with your account remains accurate and current.
We collect and handle personal information in accordance with our Privacy Policy.
Our website operates using the Lightspeed ecommerce platform and may also use third-party payment, delivery, analytics and marketing services.
Please review our Privacy Policy for further information about how personal information may be collected, used and disclosed.
You may choose to subscribe to promotional emails from Appleyards Homewares.
Where required, marketing communications will only be sent with appropriate consent or where otherwise permitted by law.
You may unsubscribe at any time using the unsubscribe option provided in our marketing emails.
Unsubscribing from marketing does not prevent us from sending transactional communications relating to your orders, deliveries, payments or customer service enquiries.
Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, branding, artwork, design elements and website content, is owned by or licensed to Appleyards Homewares.
You may view the website and print or save reasonable portions of content for personal, non-commercial use.
You must not reproduce, distribute, modify, republish, commercially exploit or use our website content without our prior permission, except where permitted by law.
Third-party brand names, trademarks and product imagery remain the property of their respective owners.
If our website allows you to submit a product review, comment, photograph or other content, you must ensure that the content:
We may moderate or remove content where reasonably necessary, including content that breaches these requirements.
We will not remove or suppress genuine reviews merely because they are negative.
Our website may contain links to third-party websites or services.
These links are provided for convenience and do not necessarily mean that Appleyards Homewares endorses or controls those websites.
Third-party websites operate under their own terms, conditions and privacy policies.
We aim to keep our website available and functioning correctly, but we cannot guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to maintenance, technical problems, service-provider outages or circumstances outside our reasonable control.
We may update, change or improve the website from time to time.
To the maximum extent permitted by law, Appleyards Homewares is not responsible for losses caused solely by circumstances outside our reasonable control or by misuse of our website or products.
However, nothing in these Terms & Conditions excludes or limits liability or remedies that cannot lawfully be excluded or limited under Australian Consumer Law or other applicable legislation.
Where the law provides you with a right or remedy that cannot be excluded, that right or remedy continues to apply.
We may update these Terms & Conditions from time to time to reflect changes to our website, products, business practices or legal obligations.
Updated Terms & Conditions will be published on our website with a revised Last Updated date.
Changes will apply prospectively and will not remove rights that have already arisen under an existing purchase or applicable law.
These Terms & Conditions are governed by the laws applicable in Western Australia, Australia.
Nothing in this section prevents a consumer from exercising rights available to them under applicable Australian consumer law.
If you have any questions about these Terms & Conditions, your order or our website, please contact us:
Appleyards Homewares
175 York Street
Albany WA 6330
Australia
Phone: 08 9842 3511
Email: info@appleyardshomewares.com.au
Appleyards Homewares is operated by S&N Henderson Pty Ltd
ABN 99 659 715 705